PRIVACY CLO will only accept returns of products in their original condition, with original packaging and products tags. Our policy lasts 14 days. If 14 days have passed since your order delivery, unfortunately, we can’t offer you a refund or exchange.
We only refund items if they are defective or damaged, any other mean of return will be issued a store credit. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Please note, pre-sale items can not be refunded and sales items cannot be refunded or returned.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
You will be responsible for paying the postage costs for returning your item. Postage costs are non-refundable. If you receive a refund, the cost of original postage will be deducted from your refund.
PLEASE NOTE: In regard to all the above policies, customers MUST email firstname.lastname@example.org prior to sending any orders back to us.
PRIVACY CLO will protect your privacy by ensuring all data, information and personal details are stored and protected through our web hosting platform 'Shopify'. We regard confidentiality as a major priority within our consumer's relationships, thus providing the highest standards of security possible.
MOBILE TERMS OF SERVICE
The Privacy.clo mobile message service (the "Service") is operated by Privacy.clo (“Privacy.clo”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Privacy.clo’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Privacy.clo through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Privacy.clo. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18445690298 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Privacy.clo mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18445690298 or email email@example.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
CANCELLING OR AMENDING AN ORDER
Once payments have been recieved and the order is processed in our system it cannot be cancelled. For the amendment of any order details please contact us via firstname.lastname@example.org
For any further inquiries please contact us via email at email@example.com