FAQ'S

WHAT SIZE SHOULD I ORDER?

We always recommend you order your true size as we already have your desired fit in mind.

Please refer to all size guides on product pages as well as sizing videos on our social media channels.

For further sizing help please contact us via info@privacyclo.com

 

HOW WILL I KNOW MY ORDER HAS BEEN SUCCESSFUL?

Once you have placed an order you will shortly receive a confirmation email. The following email will be a fulfilment email with a tracking code for you to track your shipment.

 

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

We ship all orders with an express courier service which allows Perth orders to be delivered in 1-2 business days and the rest of Australia 4-5 business days.

For international orders please expect 10-14 business days for delivery.

 

IF I NEED TO RETURN THE ORDER, WHAT IS THE PROCESS?

You can return your order if it is unworn, in its original condition and with all original packaging.

You will need to post your order back to our return address where we will then process your order. Please read our Returns Policy